Crucial Skills For Crew Leaders (Afternoon Class) - Diane Helbig, KSU Corporate Education

Registration Deadline: March 20, 2019

Thu, Mar 28, 2019
01:00 pm -  05:00 pm
Registration options:
Ticket Name Ticket Price Qty
Non-member Crucial Skills for Crew Leaders (Afternoon Class) $ 175.00
Member Crucial Skills for Crew Leaders (Afternoon Class) $ 140.00

Event description:

*Minimum of 8 registrants needed for class to take place - at least 4 business days notice and a full refund will be given in the event of class cancellation

Crew leaders succeed when they have a systems they can implement on a consistent basis to ensure performance and productivity are realized. Participants will:

  • Learn how company, department and individual goals support each other
  • Blue print of typical daily tasks and support needed from team members
  • Discover the impact of communication styles including tone, words, and intention
  • Determine the best way to get the crew to buy-in to a performance plan
  • Leave with a plan they can implement and monitor for effectiveness
  • Relationship between Organization Mission/Strategy and Departmental/Individual goals
  • Maslow's Hierarchy of Needs theory
  • Setting SMART goals
  • Communication skills and personal communication plan

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