Communication Essentials Series: Delivering Tough Messages (Afternoon option)

Communication Essentials Series: Delivering Tough Messages (Afternoon Option)

This course has been postponed due to the restrictions throughout the State of Ohio at this time. As soon as a new date is determined, this course registration page will be updated and registration will open.

Mon, May 04, 2020
01:00 pm -  05:00 pm

Event description:

Ned Parks, Consultant

Although managers can delegate a variety of responsibilities, providing feedback is not one of them. A critical skill for leaders and managers is the ability to deliver difficult information to employees and staff in a graceful, courageous and honest way. This valuable and focused session will equip participants to build this skill with clear, real examples and in class practice. Participants will:         

  • Understand what is a tough message?
  • Learn the characteristics of a well delivered tough message.
  • Develop a plan to deliver a tough message. 

Ned Parks is a matter-of-fact business coach and trainer, drawing on his background as a U.S. Army officer/helicopter instructor, business owner and consultant. Combining proven business strategies with humor and creativity, he guides individuals and organizations to business and leadership solutions. Parks is particularly skilled at helping leaders connect with their teams and to combine both personal and organizational objectives. He works with organizations in healthcare, manufacturing and service, as well as nonprofits, including libraries, faith organizations and the United Way. He is certified as a Registered Corporate Coach by the Worldwide Association of Business Coaches (WABC). Ned studied business at The University of Akron, Embry-Riddle Aeronautical University and Case Weatherhead School of Management.


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